P - 100% Pure & Natural
U - Unmatched Quality & Authentic
R - Reliable & Trusted Source
E - Every drop meets specification & Customer Satisfaction
Here at Shaman Oils, we believe that our success depends not only on offering quality products that exceed our customer’s expectations, but in creating those products in a safe, environmentally conscious way. We believe it is our duty to be good stewards of the Earth. We know our customers demand sustainability in what we do. Through the development of rigorous standards and practices, we aim to provide exactly that. Many of our oils are grown on our own land and distilled in our own distillery, allowing us to ensure every link of the chain between us and you is efficient. Other oils we sell are sourced from sustainable farms. From farm to bottle to you, nothing is more important to us than the safety of the products we create, and doing so in a way that minimizes our footprint on the Earth.
We take this seriously. All raw materials used in our products meet stringent specifications. Every product meets quality standards and product label claims. Everything we do is built with this philosophy in mind. Our quality system is based on four separate procedures.
Pre-Shipment Quality Procedure:
Our Global Vendor Quality Management Program (GVQMP) qualifies the right vendors through audits, partnership agreements, and performance monitoring. All raw materials must meet Shaman’s strict quality standards. Our products are sourced only from our joint ventures and approved vendors and partners.
Post-Shipment Quality Procedure:
Each and every delivery of raw materials that enters our warehouse undergoes thorough inspections. Shaman’s Quality Assurance/Quality Control laboratory is equipped with state-of-the-art equipment to assure accurate and up-to-date analysis. Our staff is trained to conduct a wide variety of tests necessary to ensure the quality of the raw materials used in our products.
Physical Quality Testing:
All oils are checked for color, odor, and consistency by our expert chemist and our certified aromatherapist.
Chemical Quality Testing:
All oils are tested 4 ways:
- Refractive Index
- Optical Rotation
- Specific Gravity
- GCMS Analysis
Inspections are conducted throughout processing to ensure that our product meets our high standards. Our Finished Product Testing Program (FP-TP) requires each batch of finished product to be sampled and tested before being released. Pride and accountability are built into everything that bears our name. That’s why our trained Quality Assurance/Quality Control teams rigorously perform both scheduled and random testing throughout each phase of manufacturing. We also maintain exhaustive records of product profiles and performances. For each finished product leaving Shaman’s warehouse, there’s a fully traceable electronic record.
The reason for all this is simple: Exceeding our customers’ expectations is our top priority.